Assalam-o-Alaikum friends!
The biggest problem faced by the people of Punjab was that for every small or big government service — like getting a domicile certificate, B-Form, character certificate from Punjab Police, driving license renewal, land record (fard), CNIC renewal/duplicate, vehicle registration, token tax, or any NADRA/Exise-related service — you had to run from one department to another.
Chief Minister Punjab Maryam Nawaz Sharif has completely solved this issue! E-Khidmat Markaz (Service Centers) have been established across Punjab — modern, digital, air-conditioned one-stop facilities where 165+ government services are now available under one roof.
These centers are currently operational in 14 districts of Punjab (with 2 major centers in Lahore due to the high population). Since becoming functional, more than 1 crore citizens have already availed various services!
Here’s the complete update (as of January 21, 2026).

Key Highlights of E-Khidmat Markaz Punjab
- Total Services: 165+ government services available
- NADRA: CNIC new/renewal/duplicate, B-Form, FRC
- Punjab Police: Character Certificate, Police Verification, Passport Clearance
- Excise & Taxation: Driving License (new/renewal/test), Vehicle Registration, Token Tax
- Land Records: Fard, Property Verification, Mutation
- And many more (birth/death certificates, domicile, utility complaints, etc.)
- Operational Hours: 9:00 AM to 12:00 Midnight (almost 15 hours daily!)
- Centers Active: 14 districts (Lahore, Faisalabad, Gujranwala, Multan, Rawalpindi, Sargodha, etc.) + more coming soon (especially South Punjab like DG Khan, Rahim Yar Khan)
- Footfall: Over 1 crore citizens have already used these centers since launch!
- Facilities Inside:
- Air-conditioned waiting areas
- Comfortable seating
- Token system (no long queues – your turn on screen)
- Water dispensers
- Clean, separate washrooms for men/women
- Digital counters & friendly staff
- Feedback screens at every counter (your opinion matters!)

How to Use E-Khidmat Markaz
- Visit Nearest Center:
- Go to your district’s E-Khidmat Markaz (check locations on official Punjab portal or Google “E-Khidmat Markaz near me”).
- Example: Arfa Karim Tower Lahore has two big centers.
- Reception:
- Go to reception desk first.
- Staff guides you: “Which service do you need?” and checks required documents.
- Token System:
- Take a token (digital or printed).
- Wait comfortably – your token number displays on screens.
- Optional: Book preferred time slot via E-Khidmat App (scan QR code for priority).
- Counter Service:
- Go to your counter when your token is called.
- Staff processes your request quickly (usually 10–20 minutes per service).
- Feedback:
- Rate your experience on the screen (Excellent, Good, Acceptable, Poor) – helps improve service.
Real Citizen Feedback (from centers):
- “Very cooperative staff, clean environment, quick process.”
- “No need to run to different offices – everything here.”
- “Best initiative by CM Maryam Nawaz – thank you!”
Pro Tip:
- Bring original CNIC + required documents (copies + originals).
- Use the E-Khidmat App (available on Play Store) to book slot and avoid waiting.
- Centers are open late – no need to rush early.
This is one of the best public service reforms in Punjab – saving time, money, and frustration for millions!
Comment below:
- Have you visited an E-Khidmat Markaz yet?
- Which service did you get? (Driving License, Domicile, Police Verification?)
Read Also: Nigehban Ramzan Package 2026 Punjab – Rs 30 Billion Relief, ATM Cards, Camp Sites & Latest Updates
Allah Punjab ko aur behtar banaye. Ameen!
Thank you for reading!
(Disclaimer: Information based on latest Punjab Government initiatives as of January 21, 2026. Exact services, locations, and timings may vary – always verify at official centers or Punjab Govt portal. This is an informational guide only.)

Muhammad Ramzan is a Pakistani journalist, digital content creator, and blogger with 7 years of experience in online media. He writes clear, well-researched, and easy-to-read articles on Islamic topics, Ramadan initiatives, government welfare programs, and community issues. Known for his authentic and heartfelt style, he connects deeply with readers across Pakistan.




